Privacy Policy

Effective Date: January 02, 2025

Mortio.ca ("we," "our," "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. By accessing or using our website ("Website"), you agree to this Privacy Policy.

Information We Collect

Personal Information:

Name
Email address
Phone number
Address
Financial details, such as income, credit history, and employment information (collected only with your consent and for the purpose of providing mortgage brokerage services)

Non-Personal Information:

Browser type
IP address
Device information
Cookies and tracking technologies

How We Use Your Information

To provide mortgage brokerage services
To communicate with you about your inquiries
For marketing and promotional purposes (only with your consent)
To comply with legal obligations
To improve our services and Website

Sharing Your Information

We do not sell or rent your personal information. We are committed to transparency and will only share your information in the circumstances described below.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information in the following specific situations:

With Your Explicit Consent: We will only share information with financial institutions, lenders, or other parties involved in your mortgage application process when you give us explicit and informed consent to do so.
With Third-Party Service Providers: We may share your information with vendors and consultants who assist us in providing our services, and who are contractually obligated to keep your information confidential.
To Comply with Legal Requirements: We may disclose your information if required by law, or to protect our rights, property, or the safety of our users or others.

Cookies and Tracking Technologies

Our Website uses cookies to enhance your experience. You can adjust your browser settings to decline cookies; however, some features of the Website may not function properly.

Your Rights

You have the right to:

Access your personal information
Correct or update inaccurate information
Withdraw consent for marketing communications
Request the deletion of your data (subject to legal and contractual obligations)

Data Security

We implement technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage system is completely secure.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting. Please review this page periodically.

How can we help today?

New Purchase

Refinance

Home Equity

Others

How can we help today?

New Purchase

Refinance

Home Equity

Others