Privacy Policy
Important information about your privacy
Privacy Policy
Effective Date: January 02, 2025
Mortio.ca ("we," "our," "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. By accessing or using our website ("Website"), you agree to this Privacy Policy.
Information We Collect
Personal Information:
- Name
- Email address
- Phone number
- Address
- Financial details, such as income, credit history, and employment information (collected only with your consent and for the purpose of providing mortgage brokerage services)
Non-Personal Information:
- Browser type
- IP address
- Device information
- Cookies and tracking technologies
How We Use Your Information
- To provide mortgage brokerage services
- To communicate with you about your inquiries
- For marketing and promotional purposes (only with your consent)
- To comply with legal obligations
- To improve our services and Website
Sharing Your Information
We do not sell or rent your personal information. We are committed to transparency and will only share your information in the circumstances described below.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information in the following specific situations:
- With Your Explicit Consent: We will only share information with financial institutions, lenders, or other parties involved in your mortgage application process when you give us explicit and informed consent to do so.
- With Third-Party Service Providers: We may share your information with vendors and consultants who assist us in providing our services, and who are contractually obligated to keep your information confidential.
- To Comply with Legal Requirements: We may disclose your information if required by law, or to protect our rights, property, or the safety of our users or others.
Cookies and Tracking Technologies
Our Website uses cookies to enhance your experience. You can adjust your browser settings to decline cookies; however, some features of the Website may not function properly.
Your Rights
You have the right to:
- Access your personal information
- Correct or update inaccurate information
- Withdraw consent for marketing communications
- Request the deletion of your data (subject to legal and contractual obligations)
Data Security
We implement technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage system is completely secure.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting. Please review this page periodically.